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Support
Have a question or running into an issue? We're here to help.
Contact Us
Reach out to our support team at support@astriq.ai. We typically respond within 24 hours.
Documentation
Check out our documentation for guides and answers to common questions:
- Getting Started — Set up your account and connect TikTok
- AI Copilot — Learn what you can ask the AI
- Sync Credits — Understand how credits work
- AI Tokens — Learn about AI token usage
- Managing Accounts — Connect and manage TikTok accounts
- Billing & Plans — Subscriptions, upgrades, and cancellation
Frequently Asked Questions
For quick answers to common questions, visit the FAQ section on our homepage.
Report a Bug
If you've found a bug, please email us at support@astriq.ai with:
- A description of the issue
- Steps to reproduce the problem
- Screenshots if applicable
- Your browser and device information